Refunds

Returns are inspected at our warehouse upon receipt. Credit will be given to items we determine have not been installed or used in any way (except in case of defect). We will issue a refund for qualifying merchandise returned within 30-60 days of receipt. We will issue a credit to special order returns that are deemed defective only. Service packages are not eligible for refunds. No refunds or returns on electrical parts.

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NEED PROFESSIONAL SERVICE FOR YOUR HOME?

PLEASE NOTE: If you are a renter, please have your landlord/owner contact us directly to schedule service. We can only work with property owners.

FREE IN-HOME WATER TEST

Enter your contact information. Our Water Specialist will contact you within 24 hours to schedule your water test.

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HVAC customer service in Newark, Ohio | Dor-Mar Heating & Air Conditioning